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This is sometimes referred to as user-defined permissions. User access to the document has an expiration setting that is set to a value other than Never. For more information about these settings, see the "Configure encryption settings" section in Restrict access to content by using sensitivity labels to apply encryption.

Documents encrypted with the previous settings can still be returned by an eDiscovery search. This may happen when a document property such as the title, author, or modified date matches the search criteria. Although these documents might be included in search results, they can't be previewed or reviewed. These documents will also remain encrypted when they're exported in Advanced eDiscovery. Decryption isn't supported for files that are locally encrypted and then uploaded to SharePoint or OneDrive.

For example, local files that are encrypted by the Azure Information Protection AIP client and then uploaded to Microsoft aren't supported. Only files that are encrypted in the SharePoint or OneDrive service are supported for decryption. The following scenarios describe limitations in the decryption of files attached to email messages. These scenario descriptions also include workarounds to mitigate these limitations. If a file that's located on a local computer and not stored in a SharePoint site or OneDrive account is attached to an email message, and a sensitivity label that applies encryption is applied to the email message, the attached file can't be decrypted by eDiscovery.

That means that if you run a keyword search query of the recipient's mailbox, the encrypted file attachment won't be returned by a keyword search query. The workaround for this limitation is to search the sender's mailbox for the same file attachment. That's because the encryption applied by the sensitivity label is applied during transport of the email message. This means the attachment is encrypted when the email message is sent.

The result is the instance of the attached file in the sender's mailbox is unencrypted, even though the same file in the recipient's mailbox is encrypted.

Similarly, cloud attachments files stored in a SharePoint site or OneDrive account that are copied to an email message by using the Attach as copy option in Outlook can't be decrypted by eDiscovery.

This is also because the encryption that applied by a sensitivity label is applied when the email message is sent. Searching the sender's mailbox for the unencrypted instance of the copy of the cloud attachment is also the workaround for this limitation. In both these scenarios, email messages with encrypted file attachments can be returned by an eDiscovery search if an email property such as sent date, sender, recipient, or subject matches the search query.

You have to be assigned the RMS Decrypt role to preview, review, and export files encrypted with Microsoft encryption technologies. You also have to be assigned this role to review and query encrypted files that are added to a review set in Advanced eDiscovery.

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