Bug reporting tools

Mantis is a very simple and easy to use tool. Mantis is what you need for your software development management. It has a lot of good features in it. Mantis also has a mobile version along with its web application. This software is best suited for any small and medium sized company. Mantis follows a multi level hierarchy as mentioned below.

It is a reputed J2EE based bug tracking tool and software management tool. It offers a simple way to track issues and manage them.

Bug Reporting Tools JIRA has a lot of advanced features and one special feature is its easy integration with code development environments. Request tracker which is also known as RT is an enterprise grade software which helps a group of people to efficiently manage tasks and issues. This tool actually connects the different departments in an organization through its functions and features. It is an excellent project management and issue tracking tool.

This system is written in PHP framework and it is a more friendly tool which is easy to use. It also deals with defect management system. The Bug Genie works in multiple platforms and has multiple databases. It also contains multiple language system. The Bug Genie is not a free Bug Reporting tool.

But a free trial of this tool is available. The important attraction of this software is the flexibility that the tool offers to its users. The users can customize the workflow of the tool for tracking purpose. These customized workflows are called as templates and are more handy to use. This system serves as a bug tracker, help desk and a CRM system.

This is not a free bug reporting tool but a trial version is available for the users. BugNet is another open source issue management tool which is written using ASP. NET and supports multiple databases. The tool is easy to deploy and is scalable.

It has all the major features of other bug reporting tools like creating projects, managing the projects, detecting the issues and tracking them. Exceptional is a premium bug tracking tool which was launched in the year It will help you to track and manage the bugs or issues within the web application.

It offers real time reports and offers all kind of information you need to fix the issue. A bug tracking tool can help record, report, assign and track the bugs in a software development project. There are many defect tracking tools available. Following is a handpicked list of Top Bug Tracking Tool, with their popular features and website links. The list contains both open source free and commercial paid software.

ClickUp is a highly customizable bug tracking tool that allows you to create your custom views. This project management tool offers highly comprehensive time management and task management and facilitates collaboration between business units. This application allows you to assign and resolve comments to tasks.

It helps you to set priorities for the work with no hassle. SpiraTeam lets you manage your entire testing process from requirements to tests, bugs, and issues, with end-to-end traceability built in. BugHerd is the easiest way to track bugs and manage website feedback.

Pin bugs and feedback to elements on a website and capture the technical information to help resolve issues. Track feedback tasks to completion with the kanban style task board. Userback is a visual bug reporting and website feedback tool. Easily collect visual and highly contextual bug reports that help you replicate and fix issues faster.

Userback automatically captures annotated screenshots, video recordings, console logs, browser info, custom data and more. Zoho bug tracker is a powerful bug tracker that helps you to view issues filtered by priority and severity. It improves the productivity by exactly knowing which bugs are reproducible.

It is an online tool that allows you to create projects, bugs, milestone, reports, documents, etc. With Zoho bug tracker automate reminding and notifying team members is possible. Monday is a bug tracking tool that that enables you to analyze your performance and manage your team in one place. It provides flexible dashboard for easy visualization of data. Smartsheet is a spreadsheet-style bug tracking tool for businesses managing multiple projects.

It helps organizations to manage workflows and helps them improve team collaboration. Smartsheet allows you to automate actions using simple rules. BugZilla is a popular bug tracking tool. These tool is an open source software and provides some great features like. Download BugZilla. Thousands of software professionals use JIRA as a bug-tracking tool because of its easy to use framework. JIRA is a commercial product and helps to capture and organize the team issues, prioritizing the issue and updating them with the project.

It is a tool that directly integrates with the code development environments making it a perfect fit for developers as well.

Due to its capability to track any kind of issues it is not just restricted to the software industry. It supports agile projects. It comes with many add-ons that make this tool more powerful than other tools. Download JIRA. If you have used other bug tracking tool, this tool can be easy to use. Mantis not only comes as a web application but also has its own mobile version.

Download Mantis. It supports multiple platforms and multiple data-bases while for reporting purpose, Gantt charts and calendar are used. Redmine is a project management web application developed using Ruby on Rail framework.

Some of the RedMine features include. Download Redmine. Trac is a web based open source issue tracking system that developed in Python. It is the superior version of wiki and used as the issue tracking tool for software development projects.

You can use it to browse through the code, view history, view changes, etc. A time-line shows all current and past project event in order while the roadmap highlights the upcoming milestones. Download Trac. It is a bug tracking system, available for hosted or on-premises software. It is a project management tool for Scrum teams. Project managers and developers can view each task, its requirement, defects and incidents, in the system, on individual filing cards, through the Scrum planning board.

With Axosoft, you can manage your user stories, defects, support tickets and a real-time snapshot of your progress. Download Axosoft. HP ALM is a complete test management solution with a robust integrated bug tracking System within it. It supports Agile projects too. It is an expensive tool and may not be very friendly with all the web browsers. Taking into account the essentials mentioned above, a well documented GitHub issue should look like this:. As you can imagine, filling out a complete bug report like this one can take a while.

If you need to report dozens of bugs during a testing session, it could take you several hours. Fortunately, you can speed up that process dramatically by using Marker. Take a screenshot with Marker. All the important technical information e. You can even use the built-in bug report template before creating your issue and fill out the steps to reproduce the bug, as well as the expected and actual results.

If your team is on GitHub, consider signing up for a free Marker. Jira is a famous issue and project tracking software designed for development teams. It is often bit complex for small teams, but it's also very powerful. Exactly why some of the most well-known tech companies in the world use it!

Bugs can be reported by anyone in the organization in Jira. This means it is important to define a process and a template that everyone can easily use. As you can imagine, filling out a bug report like this one can take a while. If you need to report dozens of bugs during a testing session, it could take you a while. Fortunately, you can speed that process up dramatically by using Marker. If your team is already using Jira, consider signing up for a free Marker.

Trello is a free and super easy-to-use project management tool. Its ease of use is what makes it perfect for both small or medium size organizations. For your bug tracking purposes, simply set up a board called "bug tracking". I recommend creating the following lists: reported, accepted, in progress, to be validated, done. You can even use labels to define the importance of your bugs critical, major, minor, trivial, enhancement. Next, start adding a Trello card for each bug. Taking into account the previous suggested elements, a well documented bug report in Trello should look like this:.

Side note: I published a post on Trello's blog about managing your bug tracking with. All the elements of a well-reported issue are present, including: name, summary, visual proof, environment, source URL, console logs, steps to reproduce, expected vs.

You can even use the built-in bug report template before creating your card and fill out the steps to reproduce the bug, as well as the expected and actual results. If your team is already using Trello, consider signing up for a free Marker. Since the acquisition of Github by Microsoft, a great amount of teams are switching to Gitlab to manage the whole DevOps lifecycle in one place.

Conveniently, GitLab projects come with an issue tracker, making bug reporting and issue tracking a breeze. Ideally, when a developer receives a new bug report, they would like the new GitLab issues to look like this:. While developers would LOVE all bug reports in GitLab to be as detailed as the screenshot above, this can drive reporters crazy! It's just too much info to collect and too many pieces of software. For reporters like clients, users and non technical colleagues, the GitLab interface can definitely be overwhelming.

Thankfully, you can speed up that process dramatically by using Marker. Simply snap a screenshot, add annotations and click send! Finally, if you want your reporters to follow a specific bug report template to help structure the issue description, simply switch on the template. If you're team is running on GitLab, sign up for your free trial of Marker.

Asana really has become the professional alternative to simpler project management tools these last few years. Although Asana is great for keeping track of tasks, an increasing amount of teams are also using it as a bug tracker! Ideally when a developer receives a new bug report in Asana, they would like new Asana tasks to have a structure like this:.

As you can see, all the elements for a great bug reports are all in there! However, creating such a detailed bug report in Asana can be overwhelming for clients, users and non technical colleagues. Finally, if you want your reporters to follow a specific bug report template to help structure the bug report into the Asana description, simply switch on the template to have the steps to reproduce the bug, as well as the expected and actual results.

If you're team is running on Asana, start your free trial of Marker.